Frequently-asked Questions (F.A.Q)

GRANDTK provides the market with an advanced software solutions along with professional IT services that cover software development and customization, project management and implementation, training, interfacing with existing third-party systems, as well as customer care and technical support.

GRANDTK delivers its products and services to any part of the world through its professional partners and local dealers.

GRANDTK Welcomes professional IT service providers around the world who can deliver our products and services to the hospitality market on behalf of grandtk . If you’re interested in becoming an authorized dealer in your country/region, please leave us a message (here) and our Account Manager will contact you to discuss your dealership eligibility, agreement terms, commissions, payments, and how to send you the marketing tools you need.

You could either drop us a message (here) and one of our Sales Representatives shall get back to you shortly, or you could call us on  01000079744 – 01226202507 – 01227685199

Licensing & Agreements

Software licenses are automatically sent by Sky Software’s Billing Department to the email address we have on file. Should you need to change your email address or any other info, please contact our Billing Department by submitting a ticket (here) or by calling:                                    01000079744             01226202507               01227685199

GRANDTK offers technical support services-including free software updates- to its customers governed by an Annual Maintenance Contract (AMC) that gets issued to the customer on yearly basis for renewal.

Technical Support

GRANDTK Provides technical support services through its dedicated Help Desk, telephone, email, chat, remote desktop, or on-site visits if needed.

Registered accounts go into the approval process, which should not take more than 24 hours. If you need to log on urgently, please send us an email, call us on 01000079744 – 01226202507 – 01227685199 , or initiate a live chat session and our support staff will have your account approved for you in a couple of minutes.